FAQs
What are the parking fees?
Flat rates of $25-$40 apply, depending on the event and parking location.
NOTE: Accessible parking and motorcycle parking are also subject to the same fees.
What are the parking hours?
Our general parking hours are 5:00am - 9:00pm, though may vary based on events.
Are there charging stations for electric vehicles in the parking garages?
Yes, there are 20 EV charging stations available in South and West Parking Garages.
How do I get to the Los Angeles Convention Center from the airport?
The Center is accessible by car as well as public transit. Learn more about getting here.
Are there shuttles to the Los Angeles Convention Center from nearby hotels?
While the Center does not operate a shuttle, nearby hotels may offer shuttle services. Please check with your hotel for details.
Are animals and/or service animals allowed?
Pets are not allowed at the Center. However, the Center abides by the regulations for ADA Service Animals set by the US Department of Justice. Please click here for additional information.
Is there a Lost and Found?
Yes. Please contact Guest Services at 213-765-4225 to retrieve lost items.
What dining options are available?
Concessions schedule and availability are subject to each show. Taste Los Angeles, powered by Levy Restaurants is the exclusive in-house dining provider and operator of the onsite cafes listed below:
Compass Café
Galaxy Café
Tradewinds Café
Groundwork Coffee
Taste Market
Offsite dining options are available at neighboring L.A. LIVE. For additional options please visit Discover LA
Can I bring outside food & beverages into the Convention Center?
The Center does not permit outside food and beverage. While an individual item i.e. bottle of water is ok, items in bulk such as a case of water or a cooler with food and snacks is not allowed on property and will have to be consumed outside of the venue.
Can I bring my own (personal) water bottle into the Los Angeles Convention Center?
Yes! Personal water bottles are allowed; however, we do not permit outside food. Beverages in bulk (such as a case of water) are also prohibited. Only personal beverages are allowed.
Are all events open to the public?
No. However, many events are open to the public. Please check the event listing to confirm admission details.
Are guests allowed to bring balloons into the Los Angeles Convention Center?
Helium balloons are not permitted in the Center. Guests can, however, bring air filled ballons into the Center.
Event Planners; please work with your Events Manager to understand what is possible for your event.
Does the Los Angeles Convention Center provide wheelchair rentals?
The Center's Guest Services Team can assist with wheelchair rentals when available. Please ask a Guest Services Representative for assistance. Additionally, the event’s EMT typically offers this service to show attendees. We recommend that you contact show management directly.
As an exhibitor, do I need to obtain any special permits from the Fire Department?
Exhibits meeting certain criteria must apply for a “Fire Department Permit.” Please speak with your Event Manager to learn more.
As an organizer, do I need to hire security?
Show Management must meet minimum event security staffing requirements as established by the Center. Download our authorized service providers list.
As an organizer, do I need First Aid coverage for my event?
First Aid coverage (i.e. EMT) is required for all exhibit/expo events. Please speak with your Event Manager to learn more.
Are there any height restrictions on exhibit booths?
The Los Angeles Convention Center permits structures and display elements to be built to the following heights:
- South Hall = 36 ft
- West Hall = 33 ft (rear soffit area = 22 ft)
- Kentia Hall = 16 ft
- Meeting Rooms have been calculated at the ceiling height minus (-) 3 ft
Note: Booths over 12 ft in height or stairs/steps over 30 inches are required to have a wet-stamped engineering plan. Please contact your Event Manager for more information.
Do I need to submit final floor plans?
You will need to submit copies of draft size floor plans to your Event Manager. Plans should be 1/32" scale. The Fire Inspector will review them to ensure that they are in compliance with LAFD codes. Please speak with your Event Manager to learn more.
Are there any restrictions on exhibit structures covered with fabric or other solid material?
Exhibit structures with covered areas exceeding 750 square feet or greater must install an automatic fire sprinkler system to protect the covered areas. Please speak with your Event Manager to learn more.
Are exhibitors permitted to provide attendees with samples of food and drink?
Exhibitors, who wish to provide food sampling or non-alcoholic and alcoholic beverage tastings during an event, must request and receive specific written permission from Center’s Food Services Division. All sampling must be in compliance with the rules and regulations of the California Health Department of Alcoholic Beverage Control and the Los Angeles County Health Department. Contact Levy Restaurants by email tastela@levyrestaurants.com for additional information.
How can we collaborate with the Center’s marketing department for social media outreach?
After your event is licensed, if you would like to promote your event using social media, our Marketing Team can work with you to determine the most appropriate channels, messaging, and strategy.
Are there event marketing options available?
Yes, on-site event marketing is available. Please contact your Event Manager to further discuss these opportunities.
Does the Los Angeles Convention Center have a business center?
The Center has a full-service business center ready to handle all of your document and communication needs.
Is there a Post Office mailbox (outgoing) located at the Los Angeles Convention Center?
No, there is no outgoing mailbox at the Center.
Are there electronic cell phone charging stations at the Los Angeles Convention Center?
There are two electronic charging stations in the Center. One located outside of West Hall, and one located outside of the Business Center.